Ontario One Call - Mandatory Map Selection
Effective December 5, 2016, Ontario One Call will be implementing a mandatory map selection on requests processed through the Web Portal (online requests).
Please read the following bulletin carefully for important information.
What is “map selection”?
When submitting requests through the Web Portal, users are currently able to identify their dig location on a satellite image right in the request form, by way of creating a “map selection” (rectangular drawing below).
The image is attached and sent to the owner of the infrastructure with the ticket information as an additional reference on where the work is being done.
On December 5, 2016, in order to process a locate request through the Web Portal excavators will be required to submit a map selection with each ticket processed through the web.
How will I use this?
Creating a map selection should not be a burden! We will simplify the process by;
Today, the map selection available within the Web Portal ticket is only used as a general reference. It is not always utilized by excavators.
In 2017, Ontario One Call will be changing the way that owners of infrastructure (Members) receive information regarding an excavation (Notification).
The mandatory map selection created by the excavator will work together with the written description provided within a request to create a notification.
The goal of this change is to;
Ontario One Call is taking steps to ease users into utilizing this feature comfortably, therefore;
Register for Training:
The training will include;
Important notes for registration:
To register, please visit: https://attendee.gotowebinar.com/rt/6314124019748701187